Smart Queuing
Stop making your customers wait in line.
Allow customers to join the queue remotely via app or QR code. They can track their status in real-time and arrive just when it's their turn.
Allow customers to join the queue remotely via app or QR code. They can track their status in real-time and arrive just when it's their turn.
It's not just about convenience. It's about efficiency and revenue.
Customers can wait from anywhere—coffee shop, car, or home. They don't feel "stuck" in your lobby.
Don't turn people away because of a crowded lobby. Add them to the digital queue and text them when you're ready.
Staff know exactly who is next and what service they need. No more shouting names or confusion.
They scan a QR code at your door or use the QTick app to join remotely.
They can see their position in line and estimated wait time on their phone.
We notify them when it's their turn, so they walk in ready to be served.
Everything you need to know about QTick Smart Queuing.
Customers join the queue remotely by scanning a QR code or using the QTick app. They receive real-time updates on their position and estimated wait time, allowing them to arrive only when it's their turn.
Yes, if you enable remote joining, customers can join your queue via your website or the QTick app before they even leave their house.
No, customers can join the queue by simply scanning a QR code at your business entrance, which opens a mobile web interface. An app download is optional for a more personalized experience.
Staff have a clear dashboard showing who is next and what service they require. This eliminates the need for manual check-ins and reduces lobby congestion, allowing staff to focus on service delivery.
Yes, QTick sends automated SMS or WhatsApp notifications to customers when they are near the front of the line, ensuring they are ready to be served immediately.
In today's fast-paced digital economy, waiting in line isn't just an inconvenience—it's a lost revenue opportunity. Modern consumers expect frictionless experiences, and the physical queue is the last major hurdle for brick-and-mortar businesses.
By providing a real-time digital token and estimated wait time, you remove the uncertainty that leads to customer frustration. When customers know exactly when they'll be served, they are more likely to stay committed to the visit.
A crowded lobby creates pressure on your front-desk staff. Virtual queuing organizes the flow, allowing your team to focus on serving the customer in front of them rather than managing a restless crowd.
QTick doesn't just manage the line; it records it. Analyze peak hours, average service durations, and wait-time trends to optimize your staffing levels and reduce overhead costs.
Allow customers to join the queue from their home or commute via WhatsApp or your website.
Automatic alerts when it's "nearly your turn" ensure customers arrive exactly when needed.
Display live wait times on your Google Business profile and website to manage expectations.
How different industries leverage QTick flow management.
Reduce waiting room congestion. Patients join from their cars and enter only when the doctor is ready, improving safety and comfort.
Perfect for walk-in styles. Clients can explore nearby shops while waiting, knowing their spot is secured digitally.
Manage high-volume device repairs or bank enquiries. Direct customers to specific counters based on their service type.
From crowded clinics to busy retail stores, QTick Queue keeps things moving.
View All IndustriesJoin thousands of businesses using QTick to manage their queues.